The Sysdoc Enquiry can be used to trace the status of all data entry transactions and batch jobs.
Note User Settings can be used to withdraw access to this option.
All transactions sent to the server are sent via the System Document Table, and the Sysdoc Enquiry can be used to trace the status of all data entry transactions and batch jobs sent to the server for processing. The Status shown will be one of the following:
(1) UnProcessed: This is the status which all jobs will have initially—it denotes that the server process has not yet picked up the job to update it to Integra.
(0) Processing: This status denotes that the job has been picked up by the server and is being processed.
(2) Processed: This status indicates the job has been processed successfully.
(9) Failed: Where a process fails it will be assigned this status.
Select the Sysdoc Enquiry option from the Tools menu.
Adjust the Results Per Page setting if required.
You can enter search criteria in the form header. The System drop-down list allows you to confine the enquiry to a given Integra application and the checkboxes allow you to restrict it to jobs with a given status.
Click the Refresh button when the search criteria have been entered to display all the matching processes on the grid.
The Sysdoc Type identifies the Program Number which is visible on the title bar of each Integra eSeries program option.
Generally, jobs with a status of UnProcessed or Processing do not indicate that an error has occurred. If you click the Refresh button after a short interval you will usually find that the status has changed to Processed. If the status fails to change after a long interval or if Sysdoc reports it as failed, you should pass the details on the enquiry to your Network Administrator to ensure that the Data Entry Update process is running correctly on the server.